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    Terms of Service

    Ubiqedge Technology Private Limited   Date Updated:[07 May 2025]

    1. INTRODUCTION
       1.1 This Terms of Service (“Agreement”) is a legally binding agreement between Ubiqedge Private Limited, a company incorporated under the Companies Act, 2013,    with its registered office at: 107, 109, A-Wing, Solaris 1, Saki Vihar Road, Powai, Mumbai, Maharashtra – 400072, India
          (hereinafter referred to as “Ubiqedge,” “we,” “our,” or “us”),
          and you (an individual or an entity, referred to as “you” or “Customer”), governing your access to 
       1.2 By accessing, registering for, or using the Website or Services, you agree to be bound by this 

    2. DEFINITIONS      
            ● Authorized User: A person authorized by the Customer to access the Services on the Customer’s behalf. 
            ● Customer Data: All data uploaded, submitted, or otherwise transmitted by Customer or its Authorized Users while using the Services. 
            ● Client Software: Software provided by Ubiqedge to access the Services. 
            ● Service Period: The subscription term for which access to services has been purchased. 
            ● Platform: Ubiqedge’s suite of cloud-based and edge-based IoT products and services.

    3. ELIGIBILITY: Use of the Website and Services is permitted only by individuals legally capable of forming binding contracts under Indian law. Minors and individuals lacking capacity must have parental/legal guardian consent.
    4. LICENSE GRANT: Subject to your compliance and payment of applicable fees, Ubiqedge grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services during the applicable Service Period for your internal business purposes.

    5. CUSTOMER RESPONSIBILITIES
      You agree to:
             ● Maintain accurate account information.
             ● Keep login credentials confidential.
             ● Comply with applicable laws.
             ● Use services only for lawful business activities.
             ● Be responsible for all activities conducted under your accounts.
    6. FEES & PAYMENTS
           6.1 Fees are billed as per your selected plan and usage. All fees are non-refundable unless agreed to in writing.
           6.2  Payments must be made on time to avoid suspension or termination of services.
           6.3 All applicable taxes (including GST) are your responsibility.

    7. TERM & TERMINATION
           7.1 This Agreement remains in effect until terminated. You may terminate by providing a 30-day written notice. Ubiqedge may terminate with or without cause, including for non-                payment or breach.
          7.2 Upon termination:
                   ● You must cease use of the services.
                   ● We may delete your customer data unless legally obligated to retain it.
                   ● Outstanding fees must be paid immediately.

    8. INTELLECTUAL PROPERTY: All Ubiqedge content, software, and documentation are proprietary to Ubiqedge. Except for the rights granted herein, no license or right is granted to you.
    You retain ownership of your customer data but grant Ubiqedge the right to use it solely to operate, maintain, and improve the services.

    9. RESTRICTIONS
     You agree not to:
                  ● Resell, sublicense, or distribute services.
                  ● Reverse engineer or attempt to extract source code.
                  ● Interfere with or disrupt the Services. 
                  ● Use the Services to violate any laws, infringe IP, or transmit harmful content.

    10. CONFIDENTIALITY
    Both parties agree to maintain the confidentiality of each other’s proprietary or confidential 

    11. DISCLAIMER: Both parties agree to maintain the confidentiality of each other’s proprietary or confidential information and will not disclose it to third parties, except as required by law or with prior written consent.

    12. LIMITATION OF LIABILITY: 
    To the extent permitted by law, Ubiqedge’s total liability shall not exceed the fees paid by you in the preceding three (3) months. Ubiqedge shall not be liable for indirect, incidental, consequential, or punitive damages. 

    13. THIRD-PARTY SERVICES: Ubiqedge may link to or integrate third-party services. We are not responsible for their content, data practices, or policies. Use them at your own risk.

    14. INDEMNIFICATION
    You agree to indemnify and hold harmless Ubiqedge and its officers, directors, and employees from any claims, damages, liabilities, and costs arising out of:
       ● Your use or misuse of the services.
       ● Your violation of applicable laws or third-party rights.
       ● Any breach of this Agreement.

    15. MODIFICATIONS: Ubiqedge may update these terms at any time. Updated versions will be posted on our website. Continued use of the Services constitutes acceptance of the modified Terms.

    16. GOVERNING LAW & DISPUTE RESOLUTION: This Agreement is governed by the laws of India. Any dispute shall be subject to arbitration under the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Mumbai, Maharashtra.

    17. GRIEVANCE REDRESSAL
    For complaints or legal concerns, contact: 
    Grievance Officer:
    Email: info@ubiqedge.com
    Phone: +91 773-898-6783
    Address: 107, 109, A-Wing, Solaris 1, Saki Vihar Road, Powai, Mumbai, Maharashtra – 400072

    18. CONTACT
    For general inquiries:
    Email: info@ubiqedge.com
    Website: www.ubiqedge.com